7u7i Privacy Policy — Your Information Is Completely Safe
We take your personal information seriously. Through SSL encryption and strict security measures, 7u7i is committed to protecting your privacy.
Introduction and Applicability
About This Policy
7u7i ("Platform", "we", "our") is an online gaming service that provides live casino, slot games, and sports betting to users in Bangladesh. This privacy policy describes how we collect, store, use, and protect your personal information.
By using this website — https://7u7i.cam — you are considered to have accepted the terms of this privacy policy. This policy should be read together with our Terms and Conditions. If you disagree with any part of this policy, please refrain from using our services.
What Information We Collect
Personally Identifiable Information
During registration and account verification, we may collect the following information:
- Full name and date of birth
- National ID number (NID)
- Valid email address
- Residential address at the time of registration
- Payment method details (bKash, Nagad, Rocket, Upay, or bank information)
Usage and Technical Information
When you use our platform, the following information may be collected automatically:
- IP address and device identifier
- Browser type and operating system
- Duration of site usage and page view history
- Login time and location (approximate)
- Cookie and web beacon data
- Transaction and gaming history
Purpose of Data Use
Why We Use Your Information
We use collected information only for specific and legitimate purposes. The main reasons we use your information are listed below:
- Account management and verification: Confirming your identity and keeping your account secure.
- Financial transaction processing: Completing deposit and withdrawal requests accurately.
- Customer support: Resolving your issues and complaints promptly.
- Fraud and abuse prevention: Detecting and preventing unusual activity on accounts.
- Responsible gaming assurance: Monitoring gameplay patterns and providing support where needed.
- Platform improvement: Analysis and research to further enhance the user experience.
- Regular communication: Keeping you informed about important updates, policy changes, and relevant offers.
- Legal compliance: Adhering to applicable laws and regulations.
Sharing Information with Third Parties
When Information Is Shared with Third Parties
7u7i never sells your personal information or provides it to unauthorized third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology and service providers: Trusted service providers engaged to operate the platform, who work under strict confidentiality agreements.
- Legal authorities: In cases of court orders, lawful requests from law enforcement agencies, or other legal obligations.
- Fraud investigation: When required to investigate fraud, money laundering, or other illegal activities.
- Business transfers: In the event of a merger, acquisition, or asset transfer, where the new authority will be bound to follow the same privacy policy.
Outside of the cases listed above, we do not share any information without your explicit consent.
Cookies and Tracking Technologies
What Cookies Are and How We Use Them
Cookies are small text files that your browser stores on your device. 7u7i uses the following types of cookies:
- Essential cookies: Required for login sessions and security.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: Collecting anonymous data to understand platform usage.
Cookie Controls
You can control or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent some platform features from working correctly, particularly the login and payment processes.
Instructions for managing cookies in major browsers can be found on the respective browser's help page.
Data Security Measures
Our Security Practices
7u7i follows industry-leading standards to protect your information. Our security measures include:
- SSL/TLS encryption: All data transfers are secured with the highest level of encryption, completely preventing third-party access.
- Encrypted databases: Your personal information is stored on encrypted servers. Multiple layers of security are used to prevent unauthorized access.
- Two-factor authentication (2FA): An additional verification layer for account security.
- Regular security reviews: Our technology team regularly tests and addresses security vulnerabilities.
- Staff training: All staff involved in processing personal information receive strict privacy training.
- Data minimization policy: We collect only the information necessary to provide our services — no unnecessary data is collected.
While we have put in place the highest level of protection, no digital system is completely risk-free. You are therefore advised never to share your account password with anyone.
Data Retention Period
How Long Information Is Kept
We retain your information only for as long as necessary to provide our services or fulfill legal obligations. General guidelines:
- Active account data: Retained for as long as the account remains active.
- Transaction records: Financial transaction data is retained for the applicable legal period.
- Closed account data: After an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
- Marketing communication data: Removed promptly upon your request to unsubscribe.
Expired or unnecessary data is securely deleted or anonymized so that no individual can be identified.
Your Rights and Controls
Right to Access
You may request a copy of the personal information we hold about you at any time. We will provide it within a reasonable timeframe.
Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. We will promptly verify and make the necessary changes.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible where legal obligations apply.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
Data Portability
Where applicable, you may request your information in a structured, commonly used, and machine-readable format.
Protection of Minors
Age Verification and Minor Policy
7u7i is a responsible gaming platform. Our services are for users aged 21 and above only. We do not knowingly collect or store the personal information of any minor.
Age verification is mandatory during registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and the related information will be deleted.
If you believe a minor is using our platform, please contact us immediately.
Policy Changes and Updates
Policy Revision Process
7u7i reserves the right to update this privacy policy from time to time. The policy may be revised in response to service changes, adoption of new technology, or legal requirements.
For significant changes, we will notify you in the following ways:
- Displaying a special notice on the platform
- Sending a notification to your registered email
- Updating the "Last Updated" date at the top of this page
Continued use of the platform after changes are made will be considered acceptance of the updated policy. You are therefore advised to visit this page regularly.
Contact and Support
Privacy-Related Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our team is always ready to provide support in Bengali.
Related Policies
To understand our complete legal framework, please also read these pages:
- Terms and Conditions — Detailed terms for using the platform
- Responsible Gaming — Build healthy gaming habits
- About Us — Learn about 7u7i's identity and mission
- FAQ — Get answers to common questions